/* ==========================================================================
   EmailFilterAI — Production Design System
   Operational B2B software. Not an AI demo.
   ========================================================================== */

:root {
    --bg:       #f8f9fb;
    --surface:  #ffffff;
    --surface-2:#f0f1f3;
    --col-bg:   #f8fafc;
    --border:   #e2e4e9;
    --border-s: #d0d3da;

    --ink:      #1a1d26;
    --ink-2:    #5b6070;
    --ink-3:    #8b90a0;

    --brand:    #1e3a5f;
    --brand-h:  #16304e;
    --brand-t:  #edf1f7;

    --red:      #d93025;  --red-bg:  #fef2f1;
    --amber:    #b45309;  --amber-bg:#fef9ee;
    --green:    #16a34a;  --green-bg:#f0fdf4;
    --blue:     #2563eb;  --blue-bg: #eff6ff;

    --fs-xs:  11px;
    --fs-sm:  12px;
    --fs-md:  13px;
    --fs-base:14px;
    --fs-lg:  16px;
    --fs-xl:  20px;

    --r:  6px;
    --r-lg: 8px;

    --sidebar-w: 184px;
    --drawer-w: 520px;

    --shadow-sm: 0 1px 2px rgb(0 0 0 / .05);
    --shadow-lg: 0 8px 30px rgb(0 0 0 / .12);

    --t: 150ms ease;
}

/* ── Reset ── */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
body{font-family:'Inter',system-ui,-apple-system,sans-serif;font-size:var(--fs-base);color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased}
button{font-family:inherit;cursor:pointer}
:focus-visible{outline:2px solid var(--blue);outline-offset:2px;border-radius:var(--r)}
::selection{background:var(--brand-t)}

/* ── Layout ── */
.app-layout{display:flex;min-height:100vh}
.main-content{flex:1;min-width:0;display:flex;flex-direction:column}

/* ── Demo banner ── */
.demo-banner{background:var(--brand-h);color:rgba(255,255,255,.6);text-align:center;padding:3px 12px;font-size:var(--fs-xs);font-weight:500;letter-spacing:.04em;text-transform:uppercase}

/* ── Sidebar ── */
.sidebar{width:var(--sidebar-w);background:var(--surface);border-right:1px solid var(--border);display:flex;flex-direction:column;position:sticky;top:0;height:100vh;overflow-y:auto;flex-shrink:0;z-index:20}
.sidebar-brand{padding:16px 16px 12px;display:flex;align-items:center;gap:8px;border-bottom:1px solid var(--border)}
.sidebar-logo{height:22px;width:auto}
.sidebar-brand-info{min-width:0;display:flex;flex-direction:column}
.sidebar-brand-text{font-size:var(--fs-md);font-weight:700;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sidebar-brand-sub{font-size:var(--fs-xs);color:var(--ink-3);line-height:1.3}
.sidebar-nav{flex:1;padding:8px}
.sidebar-link{display:flex;align-items:center;gap:8px;padding:7px 10px;border-radius:var(--r);font-size:var(--fs-md);font-weight:500;color:var(--ink-2);text-decoration:none;transition:background var(--t),color var(--t)}
.sidebar-link:hover{background:var(--surface-2);color:var(--ink)}
.sidebar-link.active{background:var(--brand-t);color:var(--brand);font-weight:600}
.sidebar-link svg{flex-shrink:0;opacity:.6}
.sidebar-link.active svg{opacity:1}
.sidebar-footer{padding:12px;border-top:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:8px}
.sidebar-user{display:flex;align-items:center;gap:8px;min-width:0}
.sidebar-avatar{width:28px;height:28px;border-radius:50%;background:var(--brand);color:#fff;display:flex;align-items:center;justify-content:center;font-size:var(--fs-sm);font-weight:600;flex-shrink:0}
.sidebar-user-info{min-width:0}
.sidebar-user-name{display:block;font-size:var(--fs-sm);font-weight:600;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sidebar-user-role{display:block;font-size:var(--fs-xs);color:var(--ink-3)}
.sidebar-logout{padding:6px;border-radius:var(--r);color:var(--ink-3);border:none;background:none;transition:color var(--t),background var(--t)}
.sidebar-logout:hover{color:var(--red);background:var(--red-bg)}

/* ── Page header ── */
.page-header{display:flex;justify-content:space-between;align-items:flex-start;padding:16px 20px 12px;gap:12px;flex-wrap:wrap;border-bottom:1px solid var(--border);background:var(--surface)}
.page-title{font-size:24px;font-weight:650;color:var(--ink);letter-spacing:-.02em;display:flex;align-items:center;gap:8px}
.count-badge{font-size:var(--fs-sm);font-weight:600;color:var(--ink-2);background:var(--surface-2);border:1px solid var(--border);border-radius:999px;padding:1px 9px;font-variant-numeric:tabular-nums}
.header-stats{display:flex;gap:12px;margin-top:4px}
.header-stat{font-size:var(--fs-sm);color:var(--ink-3);font-weight:500}
.header-stat--warn{color:var(--amber);font-weight:600}
.page-header-right{display:flex;align-items:center;gap:10px;flex-wrap:wrap}

/* ── Filters ── */
.filter-bar{display:flex;gap:4px;flex-wrap:wrap}
.filter-chip{padding:4px 10px;border-radius:999px;border:1px solid var(--border);background:var(--surface);color:var(--ink-2);font-size:var(--fs-sm);font-weight:500;transition:all var(--t)}
.filter-chip:hover{border-color:var(--border-s);color:var(--ink)}
.filter-chip.active{background:var(--ink);color:#fff;border-color:var(--ink)}
.status-tabs{padding:12px 16px 0}
.filter-chip .tab-count{margin-left:2px;opacity:.65;font-variant-numeric:tabular-nums}

/* ── Absence strip ── */
.absence-strip{padding:6px 20px;display:flex;gap:6px;flex-wrap:wrap;border-bottom:1px solid var(--border);background:var(--surface);min-height:0}
.absence-strip:empty{display:none}
.absence-toggle{display:inline-flex;align-items:center;padding:3px 10px;border-radius:999px;border:1px solid var(--border);background:var(--surface);color:var(--ink-2);font-size:var(--fs-xs);font-weight:500;cursor:pointer;transition:all var(--t)}
.absence-toggle:hover{border-color:var(--border-s)}
.absence-toggle.on-holiday{background:var(--amber-bg);border-color:var(--amber);color:var(--amber)}

/* ── Kanban ── */
.kanban{display:flex;gap:12px;padding:14px 16px 18px;flex:1;overflow-x:auto;align-items:flex-start;scrollbar-width:thin;scrollbar-color:var(--border-s) transparent}
.kanban::-webkit-scrollbar{height:8px}
.kanban::-webkit-scrollbar-thumb{background:var(--border-s);border-radius:4px}
.kanban::-webkit-scrollbar-track{background:transparent}
.kanban-col{flex:0 0 312px;min-width:312px;background:var(--col-bg);border-radius:10px;padding:8px;border:1px solid var(--border);transition:background var(--t),border-color var(--t)}
.kanban-col.drag-over{background:var(--brand-t);border-color:var(--blue)}
.kanban-col-header{display:flex;justify-content:space-between;align-items:center;padding:4px 6px 10px}
.kanban-col-title{display:flex;align-items:center;gap:7px;font-size:var(--fs-md);font-weight:600;color:var(--ink)}
.kanban-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}
.kanban-count{font-size:var(--fs-xs);font-weight:600;color:var(--ink-3);background:var(--surface);border:1px solid var(--border);padding:1px 7px;border-radius:999px;font-variant-numeric:tabular-nums}
.kanban-col-sub{font-size:11px;color:var(--ink-3);margin-top:1px;padding-left:15px}

/* ── Cards ── */
.card{position:relative;background:var(--surface);border-radius:8px;padding:12px 14px;margin-bottom:8px;border:1px solid var(--border);cursor:pointer;transition:border-color var(--t),box-shadow var(--t)}
.card .card-menu{position:absolute;top:8px;right:8px}
.card .card-menu .row-menu-btn{width:24px;height:24px}
.card .card-customer{padding-right:26px}
.card:hover{border-color:var(--border-s);box-shadow:var(--shadow-sm)}
.card.dragging{opacity:.4;cursor:grabbing}
.card--overdue{border-left:3px solid var(--red)}
.card--warning{border-left:3px solid var(--amber)}
.card-flag{font-size:var(--fs-xs);font-weight:600;padding:1px 6px;border-radius:var(--r);display:inline-block;margin-bottom:4px}
.card-flag--danger{color:var(--red);background:var(--red-bg)}
.card-flag--warn{color:var(--amber);background:var(--amber-bg)}
.card-customer{font-size:var(--fs-md);font-weight:600;color:var(--ink);line-height:1.3;margin-bottom:2px}
.card-title{font-size:var(--fs-md);color:var(--ink-2);line-height:1.4;margin-bottom:8px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.card-cat-row{margin-bottom:8px}
.card-cat{display:inline-flex;align-items:center;gap:6px;font-size:var(--fs-xs);font-weight:500;color:var(--ink-2)}
.card-cat--colored{font-size:11px;font-weight:600}
.cat-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0;background:var(--border-s)}
.card-bottom{display:flex;align-items:center;justify-content:space-between;gap:6px;font-size:var(--fs-xs);color:var(--ink-3)}
.card-who{display:inline-flex;align-items:center;gap:6px;min-width:0}
.card-avatar{width:18px;height:18px;border-radius:50%;background:var(--brand-t);color:var(--brand);display:inline-flex;align-items:center;justify-content:center;font-size:10px;font-weight:600;flex-shrink:0}
.card-assignee{color:var(--ink-2);font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.card-assignee--none{color:var(--ink-3);font-weight:400}
.card-time{font-variant-numeric:tabular-nums;flex-shrink:0}
.empty-col{display:flex;flex-direction:column;align-items:center;text-align:center;color:var(--ink-3);font-size:var(--fs-sm);padding:28px 10px}
.empty-col svg{opacity:.35;margin-bottom:6px}
.empty-col-title{font-weight:500;color:var(--ink-2)}
.empty-col-sub{font-size:var(--fs-xs);margin-top:2px}

/* ── Drawer ── */
.drawer-overlay{display:none;position:fixed;inset:0;background:rgba(0,0,0,.2);z-index:50}
.drawer-overlay.open{display:flex;justify-content:flex-end}
.drawer{width:var(--drawer-w);max-width:100vw;height:100vh;background:var(--surface);border-left:1px solid var(--border);display:flex;flex-direction:column;overflow:hidden;animation:drawer-in .2s ease}
@keyframes drawer-in{from{transform:translateX(40px);opacity:0}to{transform:translateX(0);opacity:1}}
.drawer-header{padding:16px 20px;border-bottom:1px solid var(--border);flex-shrink:0}
.drawer-close{float:right;background:none;border:none;font-size:20px;color:var(--ink-3);padding:2px 6px;border-radius:var(--r);transition:color var(--t),background var(--t)}
.drawer-close:hover{color:var(--ink);background:var(--surface-2)}
.drawer-title{font-size:var(--fs-lg);font-weight:700;color:var(--ink);line-height:1.3;padding-right:30px;margin-bottom:8px}
.drawer-meta{display:flex;gap:10px;flex-wrap:wrap}
.drawer-meta-item{font-size:var(--fs-sm);color:var(--ink-2);font-weight:500}
.drawer-meta-item::before{content:"";display:none}
.drawer-body{flex:1;overflow-y:auto;padding:0}
.drawer-section{padding:16px 20px;border-bottom:1px solid var(--border)}
.drawer-section:last-child{border-bottom:none}
.drawer-section-title{font-size:var(--fs-xs);font-weight:600;color:var(--ink-3);text-transform:uppercase;letter-spacing:.04em;margin-bottom:10px}

/* ── Email cards in drawer ── */
.email-card{border:1px solid var(--border);border-radius:var(--r);margin-bottom:8px;overflow:hidden}
.email-card-header{padding:8px 12px;background:var(--surface-2);border-bottom:1px solid var(--border);font-size:var(--fs-sm);color:var(--ink)}
.email-card.email-sent .email-card-header{background:var(--brand-t)}
.email-card-row{display:flex;gap:6px;line-height:1.5}
.ec-label{font-weight:600;color:var(--ink-2);min-width:50px}
.email-card-body{padding:10px 12px;font-size:var(--fs-md);line-height:1.5;color:var(--ink);white-space:pre-wrap;word-break:break-word;max-width:72ch}

/* ── Compose (mini, in drawer) ── */
.compose-mini{border:1px solid var(--border);border-radius:var(--r-lg);overflow:hidden}
.compose-mini-to{padding:6px 12px;font-size:var(--fs-sm);color:var(--ink);border-bottom:1px solid var(--border);background:var(--surface-2)}
.compose-mini-label{font-weight:600;color:var(--ink-2);margin-right:8px}
.compose-mini-body{min-height:80px;max-height:160px;overflow-y:auto;padding:10px 12px;font-size:var(--fs-md);line-height:1.5;color:var(--ink);outline:none}
.compose-mini-body[contenteditable="true"]:empty::before{content:attr(data-placeholder);color:var(--ink-3)}
.compose-mini-actions{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;border-top:1px solid var(--border);background:var(--surface-2)}
.compose-mini-right{display:flex;align-items:center;gap:8px}
.compose-mini-status{font-size:var(--fs-xs);color:var(--ink-3)}

/* ── Buttons ── */
.btn-primary{background:var(--brand);color:#fff;border:none;border-radius:var(--r);padding:7px 16px;font-size:var(--fs-md);font-weight:600;transition:background var(--t)}
.btn-primary:hover:not(:disabled){background:var(--brand-h)}
.btn-primary:disabled{opacity:.5;cursor:not-allowed}
.btn-secondary{background:var(--surface);color:var(--ink);border:1px solid var(--border);border-radius:var(--r);padding:6px 12px;font-size:var(--fs-sm);font-weight:500;transition:all var(--t)}
.btn-secondary:hover{border-color:var(--border-s);background:var(--surface-2)}
.btn-sm{padding:5px 10px;font-size:var(--fs-sm)}
.btn-text{background:none;border:none;color:var(--ink-2);font-size:var(--fs-sm);font-weight:500;padding:4px 8px;border-radius:var(--r);transition:color var(--t)}
.btn-text:hover{color:var(--ink)}
.btn-text--danger{color:var(--red)}
.btn-text--danger:hover{color:var(--red);background:var(--red-bg)}

/* ── Timeline in drawer ── */
.timeline{font-size:var(--fs-sm)}
.audit-event{display:flex;align-items:baseline;gap:8px;padding:4px 0;color:var(--ink-2);border-bottom:1px solid var(--surface-2)}
.audit-type{font-weight:500;color:var(--ink)}
.audit-actor{color:var(--ink-3)}
.audit-time{margin-left:auto;font-size:var(--fs-xs);color:var(--ink-3);font-variant-numeric:tabular-nums}

/* ── Attachments ── */
.att-list{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}
.att-item{display:flex;align-items:center;gap:6px;padding:4px 8px;border:1px solid var(--border);border-radius:var(--r);font-size:var(--fs-xs);color:var(--ink-2);text-decoration:none;cursor:pointer;transition:border-color var(--t),background var(--t);max-width:200px}
.att-item:hover{border-color:var(--border-s);background:var(--surface-2)}
.att-icon{width:16px;height:16px;flex-shrink:0;opacity:.5}
.att-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.att-size{color:var(--ink-3);flex-shrink:0}
.att-thumb{width:48px;height:48px;object-fit:cover;border-radius:4px;cursor:pointer;border:1px solid var(--border)}
.att-gallery{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}
.att-gallery .att-thumb{width:64px;height:64px}

/* ── Lightbox ── */
.lightbox{display:none;position:fixed;inset:0;background:rgba(0,0,0,.85);z-index:200;justify-content:center;align-items:center;padding:20px}
.lightbox.open{display:flex}
.lightbox img{max-width:90vw;max-height:85vh;border-radius:var(--r-lg);box-shadow:0 8px 30px rgba(0,0,0,.4)}
.lightbox-close{position:absolute;top:16px;right:20px;background:none;border:none;color:#fff;font-size:28px;cursor:pointer;padding:4px 8px;opacity:.7;transition:opacity .15s}
.lightbox-close:hover{opacity:1}
.lightbox-name{position:absolute;bottom:20px;left:50%;transform:translateX(-50%);color:rgba(255,255,255,.7);font-size:var(--fs-sm)}

/* ── Upload queue ── */
.upload-queue{display:flex;flex-wrap:wrap;gap:6px;padding:6px 0}
.upload-item{display:flex;align-items:center;gap:4px;padding:3px 8px;border:1px solid var(--border);border-radius:var(--r);font-size:var(--fs-xs);color:var(--ink-2)}
.upload-item-remove{background:none;border:none;color:var(--ink-3);cursor:pointer;font-size:14px;padding:0 2px}
.upload-item-remove:hover{color:var(--red)}

/* ── KPI change indicator ── */
.kpi-change{font-size:var(--fs-xs);font-weight:600;margin-left:4px}
.kpi-up{color:var(--green)}
.kpi-down{color:var(--red)}
.stats-panel--alert{border-color:var(--amber);background:var(--amber-bg)}

/* ── Flash messages ── */
.flash-bar{padding:8px 20px}
.flash{padding:8px 14px;border-radius:var(--r);font-size:var(--fs-md);font-weight:500;margin-bottom:4px}
.flash-error{background:var(--red-bg);color:var(--red)}
.flash-success{background:var(--green-bg);color:var(--green)}

/* ── Toast ── */
.toast{position:fixed;bottom:16px;right:16px;background:var(--ink);color:#fff;padding:10px 16px;border-radius:var(--r);font-size:var(--fs-md);font-weight:500;box-shadow:var(--shadow-lg);z-index:100;opacity:0;transform:translateY(8px);transition:opacity .2s ease,transform .2s ease}
.toast.show{opacity:1;transform:translateY(0)}

/* ── Login ── */
.login-body{background:var(--bg);display:flex;flex-direction:column;min-height:100vh}
.login-container{flex:1;display:flex;justify-content:center;align-items:center;padding:40px 20px}
.login-card{background:var(--surface);border-radius:var(--r-lg);border:1px solid var(--border);padding:36px 32px;max-width:380px;width:100%}
.login-header{text-align:center;margin-bottom:24px}
.login-logo{height:36px;margin-bottom:10px}
.login-header h1{font-size:var(--fs-xl);color:var(--ink);font-weight:700;letter-spacing:-.02em}
.login-header p{font-size:var(--fs-md);color:var(--ink-2);margin-top:4px}
.login-form{margin-bottom:20px}
.form-group{margin-bottom:12px}
.form-group label{display:block;font-size:var(--fs-sm);font-weight:600;color:var(--ink);margin-bottom:4px}
.form-group input{width:100%;padding:8px 12px;border:1px solid var(--border-s);border-radius:var(--r);font-size:var(--fs-base);font-family:inherit;color:var(--ink);background:var(--surface);transition:border-color var(--t)}
.form-group input::placeholder{color:var(--ink-3)}
.form-group input:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 2px rgba(30,58,95,.1)}
.btn-login{width:100%;padding:10px;background:var(--brand);color:#fff;border:none;border-radius:var(--r);font-size:var(--fs-base);font-weight:600;cursor:pointer;transition:background var(--t)}
.btn-login:hover{background:var(--brand-h)}
.login-users-hint{border-top:1px solid var(--border);padding-top:16px}
.login-users-hint h3{font-size:var(--fs-xs);text-transform:uppercase;color:var(--ink-2);letter-spacing:.05em;font-weight:600;margin-bottom:8px}
.users-table{width:100%;border-collapse:collapse;font-size:var(--fs-sm)}
.users-table th{text-align:left;padding:5px 6px;color:var(--ink-2);font-weight:600;border-bottom:1px solid var(--border)}
.users-table td{padding:5px 6px;border-bottom:1px solid var(--border);color:var(--ink);cursor:pointer;transition:background var(--t)}
.users-table tr:hover td{background:var(--brand-t)}
.users-table code,.hint-password code{background:var(--surface-2);border:1px solid var(--border);padding:1px 5px;border-radius:var(--r);font-size:var(--fs-xs);color:var(--ink)}
.hint-password{font-size:var(--fs-sm);color:var(--ink-2);margin-top:8px;text-align:center}

/* ── Page body (tables, stats) ── */
.page-body{padding:16px 20px}

/* ── Search ── */
.search-box{position:relative;display:inline-flex;align-items:center}
.search-box svg{position:absolute;left:10px;color:var(--ink-3);pointer-events:none}
.search-box .search-input{width:340px;padding:6px 10px 6px 31px}
.filter-select{padding:6px 10px;border:1px solid var(--border);border-radius:var(--r);font-size:var(--fs-sm);font-weight:500;font-family:inherit;color:var(--ink-2);background:var(--surface);cursor:pointer;max-width:170px;transition:border-color var(--t),color var(--t)}
.filter-select:hover{border-color:var(--border-s);color:var(--ink)}
.filter-select.active{border-color:var(--brand);color:var(--brand);background:var(--brand-t)}
.search-input{padding:5px 10px;border:1px solid var(--border);border-radius:var(--r);font-size:var(--fs-sm);font-family:inherit;color:var(--ink);background:var(--surface);width:180px;transition:border-color var(--t)}
.search-input:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 2px rgba(30,58,95,.08)}
.search-input::placeholder{color:var(--ink-3)}
.search-form{display:flex;gap:6px;align-items:center}
.search-select{padding:5px 8px;border:1px solid var(--border);border-radius:var(--r);font-size:var(--fs-sm);font-family:inherit;color:var(--ink);background:var(--surface)}

/* ── Data tables ── */
.data-table{width:100%;border-collapse:collapse;font-size:var(--fs-md)}
.data-table th{text-align:left;padding:8px 10px;font-weight:600;color:var(--ink-2);font-size:var(--fs-sm);border-bottom:2px solid var(--border);white-space:nowrap}
.data-table td{padding:8px 10px;border-bottom:1px solid var(--border);color:var(--ink);vertical-align:middle}
.data-table tbody tr:hover td{background:var(--surface-2)}
.data-table--compact td,.data-table--compact th{padding:5px 8px}
.row-clickable{cursor:pointer}
.cell-bold{font-weight:600}
.cell-muted{color:var(--ink-3)}
.cell-num{font-variant-numeric:tabular-nums;text-align:right;white-space:nowrap}

/* ── Status badges ── */
.status-badge{font-size:var(--fs-xs);font-weight:600;padding:2px 8px;border-radius:999px;display:inline-block}
.status-badge--ok{color:var(--green);background:var(--green-bg)}
.status-badge--warn{color:var(--amber);background:var(--amber-bg)}
.status-badge--danger{color:var(--red);background:var(--red-bg)}

/* ── KPI row ── */
.kpi-row{display:flex;gap:12px;margin-bottom:20px;flex-wrap:wrap}
.kpi-card{flex:1;min-width:140px;background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);padding:14px 16px}
.kpi-value{font-size:28px;font-weight:700;color:var(--ink);font-variant-numeric:tabular-nums;line-height:1.1}
.kpi-value--warn{color:var(--amber)}
.kpi-label{font-size:var(--fs-sm);color:var(--ink-3);margin-top:4px}

/* ── Stats panels ── */
.stats-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.stats-panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);padding:14px 16px}
.stats-panel-title{font-size:var(--fs-sm);font-weight:600;color:var(--ink);margin-bottom:10px}

/* ── Pagination ── */
.pagination{display:flex;align-items:center;gap:12px;padding:12px 0;font-size:var(--fs-sm);color:var(--ink-2)}
.pagination-link{color:var(--brand);text-decoration:none;font-weight:500;padding:4px 10px;border:1px solid var(--border);border-radius:var(--r)}
.pagination-link:hover{background:var(--brand-t)}
.pagination-info{color:var(--ink-3)}

/* ── Empty page ── */
.empty-page{text-align:center;color:var(--ink-3);padding:40px 20px;font-size:var(--fs-base)}

/* ── Page subtitle ── */
.page-subtitle{font-size:var(--fs-md);color:var(--ink-2);margin-top:2px;font-weight:400}

/* ── Table card ── */
.table-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);overflow-x:auto}
.table-card .data-table tbody tr:last-child td{border-bottom:none}

/* ── Screen-reader only ── */
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}

/* ── Empty state ── */
.empty-state{text-align:center;padding:48px 20px;color:var(--ink-3)}
.empty-state svg{opacity:.4;margin-bottom:10px}
.empty-state-title{font-size:var(--fs-base);font-weight:600;color:var(--ink-2)}
.empty-state-sub{font-size:var(--fs-md);color:var(--ink-3);margin-top:4px}

/* ── Operators table ── */
.ops-table th{padding:10px 14px;font-weight:500;color:var(--ink-3);border-bottom:1px solid var(--border);background:var(--surface)}
.ops-table td{padding:12px 14px;height:58px}
.ops-table tbody tr:hover td{background:#fafbfc}
.ops-user{display:flex;align-items:center;gap:10px;min-width:0}
.ops-avatar{width:32px;height:32px;border-radius:50%;background:var(--brand-t);color:var(--brand);display:flex;align-items:center;justify-content:center;font-size:var(--fs-xs);font-weight:600;letter-spacing:.02em;flex-shrink:0}
.ops-name{font-weight:600;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ops-col-email{max-width:240px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.ops-col-cats{max-width:260px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ops-more{display:inline-block;font-size:var(--fs-xs);font-weight:600;color:var(--ink-2);background:var(--surface-2);border:1px solid var(--border);border-radius:999px;padding:0 6px;cursor:default}
.role-badge{display:inline-block;font-size:var(--fs-xs);font-weight:600;color:var(--ink-2);background:var(--surface-2);border:1px solid var(--border);border-radius:999px;padding:2px 9px}
.status-dot{display:inline-flex;align-items:center;gap:7px;font-size:var(--fs-sm);font-weight:500;color:var(--ink-2);white-space:nowrap}
.status-dot .dot{width:7px;height:7px;border-radius:50%;flex-shrink:0}
.status-dot--ok .dot{background:var(--green)}
.status-dot--warn .dot{background:var(--amber)}
.status-dot--warn{color:var(--amber)}

/* ── Row menu (⋯) ── */
.ops-actions-cell{width:44px;text-align:right}
.row-menu{position:relative;display:inline-block}
.row-menu-btn{list-style:none;display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:var(--r);color:var(--ink-3);cursor:pointer;transition:background var(--t),color var(--t)}
.row-menu-btn::-webkit-details-marker{display:none}
.row-menu-btn:hover{background:var(--surface-2);color:var(--ink)}
.row-menu[open] .row-menu-btn{background:var(--surface-2);color:var(--ink)}
.row-menu-panel{position:absolute;right:0;top:calc(100% + 4px);min-width:170px;background:var(--surface);border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--shadow-lg);padding:4px;z-index:30}
.row-menu-item{display:block;width:100%;text-align:left;background:none;border:none;padding:7px 10px;border-radius:var(--r);font-size:var(--fs-sm);font-weight:500;color:var(--ink);transition:background var(--t)}
.row-menu-item:hover{background:var(--surface-2)}

/* Operators — mobile: row → compact card */
@media(max-width:768px){
    .ops-table thead{display:none}
    .ops-table,.ops-table tbody,.ops-table tr,.ops-table td{display:block;width:100%}
    .ops-table tr{position:relative;border-bottom:1px solid var(--border);padding:12px 14px}
    .ops-table tr:last-child{border-bottom:none}
    .ops-table td{padding:2px 0;height:auto;border-bottom:none}
    .ops-table td:first-child{padding-right:44px;margin-bottom:2px}
    .ops-col-email,.ops-col-cats{max-width:none;white-space:normal;overflow:visible;overflow-wrap:anywhere}
    .ops-table td[data-label]{font-size:var(--fs-sm)}
    .ops-table td[data-label]::before{content:attr(data-label) ": ";color:var(--ink-3);font-weight:500}
    .ops-table td.cell-num{text-align:left;font-weight:600}
    .role-badge{margin-top:2px}
    .ops-table .status-dot{margin-top:4px}
    .ops-actions-cell{position:absolute;top:10px;right:10px;width:auto;padding:0}
}

/* ── Form stack (new practice) ── */
.form-stack{display:flex;flex-direction:column;gap:12px;padding:16px 20px}
.form-stack .form-group{margin-bottom:0}
.form-stack select,.form-stack textarea{width:100%;padding:8px 12px;border:1px solid var(--border-s);border-radius:var(--r);font-size:var(--fs-base);font-family:inherit;color:var(--ink);background:var(--surface)}
.form-stack textarea{resize:vertical}
.form-stack select:focus,.form-stack textarea:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 2px rgba(30,58,95,.1)}
.form-actions{display:flex;gap:8px;justify-content:flex-end;padding-top:8px}

/* ── Responsive ── */
@media(max-width:1100px){
    .sidebar{width:56px;overflow:visible}
    .sidebar-brand-info{display:none}
    .sidebar-brand-text,.sidebar-link span,.sidebar-user-info,.sidebar-nav .sidebar-link{font-size:0;gap:0}
    .sidebar-nav .sidebar-link{justify-content:center;padding:10px}
    .sidebar-nav .sidebar-link svg{margin:0}
    .sidebar-brand{justify-content:center;padding:12px 8px}
    .sidebar-footer{flex-direction:column;gap:4px;padding:8px}
}
@media(max-width:768px){
    .sidebar{display:none}
    .drawer{width:100vw}
    .kanban{flex-direction:column}
    .kanban-col{flex:auto;min-width:0;width:100%}
    .search-box,.search-box .search-input{width:100%}
    .page-header-right{width:100%}
}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{transition-duration:.01ms!important;animation-duration:.01ms!important}}

/* ==========================================================================
   Operational workspace refinement
   ========================================================================== */
:root{
    --bg:#f5f7fa;
    --surface-2:#f4f6f9;
    --col-bg:#f7f9fc;
    --border:#dfe4eb;
    --border-s:#cbd3de;
    --ink:#111827;
    --ink-2:#4b5565;
    --ink-3:#667085;
    --blue:#2f6fed;
    --violet:#7559df;
    --violet-bg:#f1effd;
    --sidebar-w:64px;
    --sidebar-expanded-w:208px;
    --drawer-w:min(760px,calc(100vw - var(--sidebar-w)));
    --shadow-overlay:0 12px 36px rgb(15 23 42 / .18);
    --t:170ms cubic-bezier(.16,1,.3,1);
}

body{overflow:hidden}
.app-layout{height:100vh;min-height:0}
.demo-banner + .app-layout{height:calc(100vh - 19px);min-height:0}
.main-content{height:100%;overflow:auto;background:var(--bg)}
.sidebar{height:100%;width:var(--sidebar-w);z-index:20;overflow:hidden;transition:width 260ms cubic-bezier(.16,1,.3,1),box-shadow 260ms ease}
.sidebar:hover,.sidebar:focus-within{width:var(--sidebar-expanded-w);box-shadow:5px 0 18px rgb(15 23 42 / .10)}
.sidebar-brand{min-height:62px;padding:13px 12px;gap:10px;text-decoration:none;overflow:hidden}
.sidebar-brand-mark{position:relative;display:grid;place-items:center;width:38px;height:36px;flex:0 0 38px}
.sidebar-brand-fallback{position:absolute;inset:5px;display:grid;place-items:center;border-radius:7px;background:var(--brand);color:#fff;font-size:10px;font-weight:700}
.sidebar-logo{position:relative;z-index:1;max-width:32px;max-height:30px;object-fit:contain}
.sidebar-brand-info{opacity:0;transform:translateX(-6px);transition:opacity 150ms ease,transform 220ms cubic-bezier(.16,1,.3,1)}
.sidebar:hover .sidebar-brand-info,.sidebar:focus-within .sidebar-brand-info{opacity:1;transform:none}
.sidebar-brand-text{font-size:12px}
.sidebar-nav{padding:10px 8px;display:flex;flex-direction:column;gap:4px}
.sidebar-link{min-height:40px;padding:9px 11px;border-radius:7px;gap:11px;font-size:12px;white-space:nowrap;overflow:hidden}
.sidebar-link svg{width:18px;height:18px;flex:0 0 18px}
.sidebar-link span{opacity:0;transform:translateX(-5px);transition:opacity 140ms ease,transform 220ms cubic-bezier(.16,1,.3,1)}
.sidebar:hover .sidebar-link span,.sidebar:focus-within .sidebar-link span{opacity:1;transform:none}
.sidebar-link.active{background:#eaf1ff;color:#174ea6}
.sidebar-footer{min-height:62px;padding:11px 12px;overflow:hidden}
.sidebar-user{gap:10px}
.sidebar-user-info{opacity:0;transform:translateX(-5px);transition:opacity 140ms ease,transform 220ms cubic-bezier(.16,1,.3,1)}
.sidebar:hover .sidebar-user-info,.sidebar:focus-within .sidebar-user-info{opacity:1;transform:none}
.sidebar-avatar{width:36px;height:36px;font-size:11px;flex:0 0 36px}
.sidebar-user-name{font-size:11px}
.sidebar-user-role{font-size:10px}
.sidebar-logout{opacity:0;pointer-events:none;transition:opacity 140ms ease,color var(--t),background var(--t)}
.sidebar:hover .sidebar-logout,.sidebar:focus-within .sidebar-logout{opacity:1;pointer-events:auto}
.sidebar-mobile-close,.mobile-app-bar,.sidebar-backdrop{display:none}

.page-header{min-height:74px;padding:14px 16px 11px;align-items:flex-start;gap:16px}
.page-title{font-size:20px;line-height:1.2;letter-spacing:0}
.page-subtitle{font-size:11px;margin-top:3px}
.page-header-right{gap:8px}
.page-header-right svg,.btn-primary svg,.btn-secondary svg{flex-shrink:0}
.btn-primary,.btn-secondary{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:32px}
.btn-primary{padding:7px 13px;border-radius:6px}
.btn-secondary{border-color:#d7dde6;background:#fff}
.search-input,.filter-select,.search-select{min-height:32px;border-color:#d8dee7;border-radius:6px}
.search-box .search-input{width:300px}
.search-box--compact .search-input{width:200px;padding-left:31px}

.status-tabs{padding:10px 14px;background:var(--surface);border-bottom:1px solid var(--border);gap:7px}
.filter-chip{min-height:28px;padding:5px 11px;border-radius:6px;text-decoration:none;background:#fff}
.filter-chip.active{background:#edf3ff;color:#1854ad;border-color:#c9daf8}
.status-tabs .filter-chip.active{background:#edf3ff;color:#1854ad;border-color:#c9daf8}
.filter-chip .tab-count{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;margin-left:4px;padding:0 5px;border-radius:999px;background:#f1f3f6;color:#596273;opacity:1}
.filter-chip.active .tab-count{background:#dce9ff;color:#174ea6}
.absence-strip{padding:6px 16px;background:#fff6e8}

.kanban{gap:8px;padding:10px 10px 18px;min-height:calc(100% - 123px)}
.kanban-col{flex:0 0 295px;min-width:295px;padding:7px;border-radius:7px;background:#f7f9fc}
.kanban-col-header{padding:4px 5px 9px;align-items:flex-start}
.kanban-col-title{font-size:12px;gap:7px}
.kanban-dot{width:7px;height:7px}
.kanban-col-sub{font-size:10px;padding-left:14px;margin-top:2px}
.kanban-count{border:0;background:#fff;padding:2px 7px;color:#5d6675}
.card{padding:10px 11px;margin-bottom:7px;border-radius:6px}
.card:hover{box-shadow:0 2px 8px rgb(31 41 55 / .08)}
.card--overdue{border-color:#ed9c98;background:#fffafa}
.card--warning{border-color:#e9c17b;background:#fffdf8}
.card-customer{font-size:12px}
.card-title{font-size:11px;line-height:1.35;margin-bottom:7px;color:#505a6b}
.card-cat-row{margin-bottom:7px}
.card-cat--colored{color:color-mix(in srgb,var(--category-color,#667085) 68%,#172033);font-size:10px}
.card-bottom{font-size:10px}
.card-avatar{width:18px;height:18px;background:#e7edf5;color:#42526a}
.empty-col{min-height:168px;justify-content:center;padding:24px 12px}

/* Practice detail drawer */
.drawer-overlay{background:rgb(15 23 42 / .38);z-index:100}
.drawer{width:var(--drawer-w);height:100%;border-left:0;box-shadow:var(--shadow-overlay);animation:drawer-in .18s cubic-bezier(.16,1,.3,1)}
.drawer-header{padding:13px 18px 11px}
.drawer-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}
.drawer-title{font-size:16px;line-height:1.35;margin:0;padding:0;max-width:60ch}
.drawer-reference{font-size:11px;color:var(--ink-3);margin-top:3px}
.drawer-actions{display:flex;align-items:center;gap:5px;flex-shrink:0}
.icon-button{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;padding:0;border:0;border-radius:6px;background:transparent;color:var(--ink-3);transition:background var(--t),color var(--t)}
.icon-button:hover{background:var(--surface-2);color:var(--ink)}
.drawer-status{display:inline-flex;align-items:center;gap:6px;padding:5px 10px;border-radius:999px;background:#edf4ff;color:#2463c6;font-size:11px;font-weight:600}
.drawer-status::before{content:"";width:6px;height:6px;border-radius:50%;background:#3975f6}
.drawer-tabs{display:flex;gap:28px;padding:0 18px;border-bottom:1px solid var(--border);background:#fff}
.drawer-tab{position:relative;padding:10px 0 9px;border:0;background:none;color:var(--ink-2);font-size:11px;font-weight:500}
.drawer-tab::after{content:"";position:absolute;left:0;right:0;bottom:-1px;height:2px;background:transparent}
.drawer-tab.active{color:var(--ink);font-weight:600}
.drawer-tab.active::after{background:var(--blue)}
.drawer-body{background:#f7f8fa}
.drawer-tab-panel{min-height:100%;padding:12px 14px}
.drawer-tab-panel[hidden]{display:none}
.drawer-tab-panel.active{animation:drawer-panel-in .16s cubic-bezier(.16,1,.3,1)}
@keyframes drawer-panel-in{from{opacity:.4;transform:translateY(3px)}to{opacity:1;transform:translateY(0)}}
.drawer-overview{display:grid;grid-template-columns:1fr 1.05fr;gap:10px}
.detail-panel{background:#fff;border:1px solid var(--border);border-radius:6px;overflow:hidden}
.detail-panel-title{padding:9px 11px;border-bottom:1px solid var(--border);font-size:11px;font-weight:650;color:var(--ink)}
.detail-panel-title span{color:var(--ink-3);font-weight:500}
.detail-list{padding:0 11px}
.detail-list>div{display:grid;grid-template-columns:92px 1fr;align-items:center;gap:8px;min-height:37px;border-bottom:1px solid #edf0f4}
.detail-list>div:last-child{border-bottom:0}
.detail-list dt{font-size:10px;color:var(--ink-3)}
.detail-list dd{font-size:10.5px;color:var(--ink-2);min-width:0;overflow-wrap:anywhere}
.detail-category,.detail-assignee,.detail-state{display:inline-flex;align-items:center;gap:7px;font-weight:550}
.detail-category i,.detail-state i{width:6px;height:6px;border-radius:50%;background:#e58a22;flex-shrink:0}
.detail-state i{background:#3975f6}
.detail-avatar{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;border-radius:50%;background:#425a76;color:#fff;font-size:9px;font-weight:700}
.description-panel{min-height:120px}
.description-panel p{padding:11px;font-size:10.5px;line-height:1.55;color:var(--ink-2);white-space:pre-wrap}
.drawer-section{margin:0 0 12px;padding:0;background:#fff;border:1px solid var(--border);border-radius:6px}
.drawer-section-heading{display:flex;align-items:center;justify-content:space-between;padding:8px 11px;border-bottom:1px solid var(--border)}
.drawer-section-title{margin:0;color:var(--ink);text-transform:none;letter-spacing:0;font-size:11px;font-weight:650}
.drawer-section-title span{color:var(--ink-3);font-weight:500}
.drawer-section-title--header{padding:10px 11px;border-bottom:1px solid var(--border)}
.email-card{margin:0;border:0;border-radius:0;border-bottom:1px solid var(--border);overflow:visible}
.email-card:last-child{border-bottom:0}
.email-card-header{display:flex;align-items:center;gap:10px;padding:10px 12px;background:#fff;border:0;font-size:10px}
.email-card.email-sent .email-card-header{background:#f8fbff}
.email-avatar{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:50%;background:#52657c;color:#fff;font-size:9px;font-weight:700;flex-shrink:0}
.email-sender{font-weight:600;color:var(--ink)}
.email-sender span{font-weight:400;color:var(--ink-3)}
.email-date{margin-top:2px;color:var(--ink-3);font-size:9.5px}
.email-card-body{padding:0 12px 12px 46px;font-size:10.5px;line-height:1.55;color:var(--ink-2);max-width:74ch}
.att-gallery{display:flex;flex-direction:column;margin:0;padding:8px;gap:6px}
.attachments-panel{min-height:180px}
.att-item{max-width:none;min-height:38px;padding:7px 9px;background:#fff;font-size:10px}
.att-file-icon{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:5px;background:#fff0ef;color:#dc3d35;font-size:7px;font-weight:750;flex-shrink:0}
.att-name{color:var(--ink);font-weight:550}
.att-size{margin-left:auto}
.drawer-reply{border:0;background:transparent}
.compose-mini{display:grid;grid-template-columns:30px 1fr auto;align-items:start;gap:9px;border:0;border-radius:0;overflow:visible}
.compose-avatar{display:flex;align-items:center;justify-content:center;width:30px;height:30px;border-radius:50%;background:var(--brand);color:#fff;font-size:10px;font-weight:700}
.compose-mini-main{min-width:0;border:1px solid var(--border);border-radius:6px;background:#fff;overflow:hidden}
.compose-mini-to{padding:5px 9px;font-size:9.5px;background:#fff}
.compose-mini-body{min-height:42px;max-height:120px;padding:8px 9px;font-size:10.5px}
.compose-mini-actions{grid-column:2 / 4;padding:0;border:0;background:transparent;gap:6px}
.compose-mini-actions>.btn-secondary,.compose-mini-actions>.btn-text{display:none}
.compose-mini-right{margin-left:auto}
.drawer-reply #uploadQueue{grid-column:2 / 4}
.timeline{padding:6px 11px}
.audit-event{padding:7px 0;font-size:10px}

/* Statistics */
.stats-page{padding:12px 14px 18px}
.stats-toolbar .filter-chip{border-radius:6px}
.kpi-row{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px;margin-bottom:10px}
.kpi-card{min-width:0;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px 13px;border-radius:6px}
.kpi-card--warn{border-color:#efc6bf;background:#fffafa}
.kpi-value{font-size:23px;letter-spacing:0}
.kpi-label{margin-top:3px;font-size:10px;color:var(--ink-3)}
.kpi-icon{display:flex;align-items:center;justify-content:center;color:var(--ink-3);font-size:10px;font-weight:700;white-space:nowrap}
.kpi-icon--green{color:#15965a}.kpi-icon--blue{color:#3975f6}.kpi-icon--red{color:#df4d45}.kpi-icon--violet{color:#7559df}
.stats-dashboard-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.stats-panel{padding:10px 11px;border-radius:6px;min-width:0}
.stats-panel-title{font-size:11px;margin:0}
.stats-panel-head{display:flex;align-items:center;justify-content:space-between;gap:12px}
.chart-legend{display:flex;gap:13px;font-size:9.5px;color:var(--ink-3)}
.chart-legend span,.chart-list-label{display:inline-flex;align-items:center;gap:5px}
.legend-dot,.chart-list-label i{width:6px;height:6px;border-radius:50%;flex-shrink:0}.legend-dot--blue{background:#3975f6}.legend-dot--green{background:#28a66a}
.trend-chart-wrap{height:245px;margin-top:9px}.trend-chart-wrap canvas{width:100%;height:100%;display:block}
.category-chart{display:grid;grid-template-columns:160px 1fr;align-items:center;gap:16px;min-height:245px}
.donut{width:132px;height:132px;margin:auto;border-radius:50%;background:#e8ecf2;display:grid;place-items:center;position:relative}
.donut::after{content:"";position:absolute;width:78px;height:78px;border-radius:50%;background:#fff}
.donut>div{position:relative;z-index:1;display:flex;flex-direction:column;align-items:center}
.donut strong{font-size:20px;line-height:1}.donut span{font-size:9px;color:var(--ink-3);margin-top:4px}
.chart-list{display:flex;flex-direction:column;gap:7px;min-width:0}
.chart-list-row{display:grid;grid-template-columns:minmax(0,1fr) 24px 32px;align-items:center;gap:6px;font-size:9.5px;color:var(--ink-3)}
.chart-list-label{min-width:0;color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chart-list-row strong{color:var(--ink);text-align:right}.chart-list-row>span:last-child{text-align:right}
.operator-bars{height:214px;display:flex;align-items:flex-end;justify-content:space-around;gap:10px;padding:12px 8px 0;border-bottom:1px solid var(--border)}
.operator-bar-item{height:100%;flex:1;max-width:62px;display:grid;grid-template-rows:18px 1fr 28px;align-items:end;text-align:center}
.operator-bar-value{font-size:10px;font-weight:650;color:var(--ink)}
.operator-bar-track{height:100%;display:flex;align-items:flex-end;justify-content:center;border-bottom:1px solid #dce2ea;background:linear-gradient(to top,transparent 24%,#eef1f5 25%,transparent 26%,transparent 49%,#eef1f5 50%,transparent 51%,transparent 74%,#eef1f5 75%,transparent 76%)}
.operator-bar-track span{display:block;width:min(44px,75%);min-height:3px;background:#1e4f88;border-radius:4px 4px 0 0}
.operator-bar-name{font-size:9px;color:var(--ink-2);padding-top:5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.status-distribution{display:flex;flex-direction:column;gap:12px;padding:16px 3px 8px}
.status-progress{display:grid;grid-template-columns:94px minmax(90px,1fr) 24px 34px;align-items:center;gap:8px;font-size:9.5px;color:var(--ink-3)}
.status-progress-label{display:flex;align-items:center;gap:6px;color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.status-progress-label i{width:6px;height:6px;border-radius:50%;flex-shrink:0}
.status-progress-track{height:8px;border-radius:5px;background:#edf0f4;overflow:hidden}.status-progress-track i{display:block;height:100%;border-radius:5px}
.status-progress strong{color:var(--ink);text-align:right}.status-progress>span:last-child{text-align:right}
.empty-inline{font-size:11px;color:var(--ink-3);padding:18px 0}
.system-details{margin-top:10px;border:1px solid var(--border);border-radius:6px;background:#fff}
.system-details summary{padding:9px 11px;font-size:10px;font-weight:600;color:var(--ink-2);cursor:pointer}
.system-details-body{display:flex;flex-wrap:wrap;gap:14px;padding:0 11px 10px;font-size:10px;color:var(--ink-3)}

/* Incident-style statistics report, adapted from the supplied React concept. */
.stats-report-layout{display:grid;grid-template-columns:minmax(360px,.78fr) minmax(0,1.55fr);gap:16px;align-items:stretch}
.incident-report-card{min-width:0;min-height:580px;display:flex;flex-direction:column;background:#fff;border-radius:12px;overflow:hidden;box-shadow:0 18px 36px rgb(36 28 54 / .16)}
.incident-report-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:22px 24px 10px}
.incident-report-header h2{font-size:22px;line-height:1.2;letter-spacing:0;color:var(--ink);text-wrap:balance}
.incident-report-header p{margin-top:5px;font-size:11px;color:var(--ink-3)}
.report-live{display:inline-flex;align-items:center;gap:6px;margin-top:2px;padding:5px 8px;border-radius:999px;background:#f1fbf6;color:#157c4b;font-size:9.5px;font-weight:600;white-space:nowrap}
.report-live i{width:6px;height:6px;border-radius:50%;background:#20b46a}
.report-chart-legend{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 24px 4px;font-size:10px;color:var(--ink-3)}
.report-chart-legend span{display:inline-flex;align-items:center;gap:7px}
.legend-dot--violet{background:#5b14c5}.legend-dot--lilac{background:#b58bf3}
.incident-chart-wrap{height:220px;padding:8px 12px 0 8px}
.incident-chart-wrap canvas{display:block;width:100%;height:100%}
.report-metrics{margin-top:auto;padding:10px 24px 16px}
.report-metric{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(128px,.75fr);align-items:center;gap:14px;min-height:72px;border-top:1px solid #e7e8ee}
.report-metric-label{display:flex;align-items:center;gap:9px;min-width:0;color:#626476;font-size:11px}
.report-metric-label>span:last-child{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.metric-alert{width:20px;height:20px;display:inline-grid;place-items:center;flex-shrink:0;color:#e84045;font-size:0;font-weight:700}
.metric-alert::before{font-size:20px;line-height:1}
.metric-alert--diamond::before{content:"◇"}.metric-alert--circle::before{content:"⊙"}.metric-alert--triangle::before{content:"△"}
.report-metric-value{display:flex;align-items:center;justify-content:flex-end;gap:9px;min-width:0}
.report-metric-value strong{font-size:19px;color:var(--ink);font-variant-numeric:tabular-nums;white-space:nowrap}
.metric-detail{font-size:9.5px;color:var(--ink-3);white-space:nowrap}
.metric-trend{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:50%;background:rgb(232 64 69 / .14);color:#dd454a;font-size:17px;font-weight:650}
.metric-trend--down{background:rgb(232 64 69 / .12);color:#d83d43}
.metric-trend--good{background:rgb(64 229 209 / .20);color:#158e81}
.stats-report-side{min-width:0;display:grid;grid-template-rows:minmax(250px,.9fr) minmax(260px,1.1fr);gap:14px}
.stats-side-lower{min-width:0;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px}
.stats-report-side .stats-panel{border:0;border-radius:10px;padding:14px 15px;background:#fff;box-shadow:0 5px 12px rgb(30 42 64 / .09)}
.stats-report-side .stats-panel-title{font-size:12px}
.stats-report-side .category-chart{min-height:225px}
.stats-report-side .operator-bars{height:222px}
.stats-report-side .status-distribution{padding-top:22px}
.stats-report-layout + .system-details{margin-top:16px;box-shadow:0 3px 8px rgb(30 42 64 / .07)}

/* Operators and dialogs */
.table-card{border-radius:6px}
.ops-table th{height:40px;padding:8px 13px;font-size:10px;background:#f8fafc}
.ops-table td{height:54px;padding:9px 13px;font-size:10.5px}
.ops-avatar{width:28px;height:28px;background:#16456f;color:#fff;font-size:9px}
.role-badge{padding:2px 7px;border:0;background:#f2f4f7;font-size:9.5px}
.open--center{align-items:center;justify-content:center!important;padding:18px}
.dialog-panel{width:min(560px,100%);max-height:calc(100vh - 36px);overflow:auto;background:#fff;border-radius:8px;box-shadow:var(--shadow-overlay)}
.dialog-header{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding:16px 18px;border-bottom:1px solid var(--border)}
.dialog-header h2{font-size:16px}.dialog-header p{margin-top:3px;font-size:11px;color:var(--ink-3)}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-grid-span{grid-column:1/-1}
.form-stack{padding:16px 18px;gap:14px}
.form-stack .form-group input,.form-stack select{min-height:36px}
.category-fieldset{border:0}.category-fieldset legend{font-size:11px;font-weight:600;margin-bottom:8px}
.category-fieldset:disabled{opacity:.45}
.category-checks{display:flex;flex-wrap:wrap;gap:7px}
.category-checks label{cursor:pointer}.category-checks input{position:absolute;opacity:0;pointer-events:none}
.category-checks span{display:inline-flex;align-items:center;gap:6px;padding:5px 8px;border:1px solid var(--border);border-radius:6px;font-size:10px;color:var(--ink-2)}
.category-checks span::before{content:"";width:6px;height:6px;border-radius:50%;background:var(--category-color)}
.category-checks input:checked+span{border-color:#a9bee0;background:#eff5ff;color:#174ea6}
.form-error{min-height:14px;color:var(--red);font-size:11px}

@media(max-width:1100px){
    :root{--drawer-w:min(720px,calc(100vw - var(--sidebar-w)))}
    .sidebar-brand{justify-content:flex-start}
    .sidebar-brand-info{display:flex}
    .sidebar-nav .sidebar-link{justify-content:flex-start;padding:9px 11px;gap:11px;font-size:12px}
    .sidebar-link span{font-size:12px}
    .sidebar-user-info{display:block}
    .stats-dashboard-grid{grid-template-columns:1fr}
    .stats-panel--trend,.stats-panel--category{min-height:270px}
    .stats-report-layout{grid-template-columns:1fr}
    .incident-report-card{min-height:560px}
}
@media(max-width:768px){
    body{overflow:auto}.app-layout,.demo-banner + .app-layout{height:auto;min-height:calc(100vh - 19px)}
    .main-content{height:auto;overflow:visible}
    .mobile-app-bar{position:sticky;top:0;z-index:15;display:flex;align-items:center;justify-content:space-between;min-height:54px;padding:8px 12px;background:var(--surface);box-shadow:0 1px 5px rgb(15 23 42 / .08)}
    .mobile-brand{display:flex;align-items:center;gap:8px;min-width:0;color:var(--ink);font-size:13px;font-weight:650;text-decoration:none}
    .mobile-brand>span:last-child{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
    .sidebar-brand-mark--mobile{width:32px;height:32px;flex-basis:32px}
    .sidebar-brand-mark--mobile .sidebar-logo{max-width:28px;max-height:27px}
    .mobile-menu-toggle,.sidebar-mobile-close{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border:0;border-radius:7px;background:transparent;color:var(--ink-2)}
    .mobile-menu-toggle:hover,.sidebar-mobile-close:hover{background:var(--surface-2);color:var(--ink)}
    .sidebar{display:flex;position:fixed;inset:0 auto 0 0;width:min(300px,calc(100vw - 42px));height:100dvh;z-index:80;overflow-y:auto;transform:translateX(-105%);transition:transform 280ms cubic-bezier(.16,1,.3,1);box-shadow:8px 0 28px rgb(15 23 42 / .18)}
    .sidebar:hover,.sidebar:focus-within{width:min(300px,calc(100vw - 42px))}
    .sidebar.is-mobile-open{transform:translateX(0)}
    .sidebar-mobile-close{position:absolute;top:13px;right:12px;z-index:2}
    .sidebar-brand{padding-right:52px}
    .sidebar-brand-info,.sidebar-link span,.sidebar-user-info{display:flex;opacity:1;transform:none;font-size:12px}
    .sidebar-user-info{display:block}
    .sidebar-logout{opacity:1;pointer-events:auto}
    .sidebar-backdrop:not([hidden]){display:block;position:fixed;inset:0;z-index:70;background:rgb(15 23 42 / .38);animation:sidebar-backdrop-in 180ms ease-out both}
    body.mobile-menu-open{overflow:hidden}
    .page-header{padding:12px}
    .page-header-right{gap:6px}
    .search-box .search-input,.search-box--compact .search-input{width:100%}
    .kanban{min-height:0}
    .drawer-overview{grid-template-columns:1fr}
    .drawer-tabs{gap:18px;overflow-x:auto}
    .kpi-row{grid-template-columns:repeat(2,minmax(0,1fr))}
    .stats-dashboard-grid{grid-template-columns:1fr}
    .category-chart{grid-template-columns:1fr}
    .status-progress{grid-template-columns:86px minmax(70px,1fr) 20px 30px}
    .form-grid{grid-template-columns:1fr}.form-grid-span{grid-column:auto}
    .stats-page{padding:12px}
    .stats-side-lower{grid-template-columns:1fr}
    .incident-report-card{min-height:540px}
    .incident-report-header{padding:18px 18px 8px}
    .report-chart-legend{padding:10px 18px 2px}
    .report-metrics{padding:8px 18px 14px}
}
@keyframes sidebar-backdrop-in{from{opacity:0}to{opacity:1}}
@media(max-width:430px){
    .kpi-row{grid-template-columns:1fr 1fr}.kpi-card{padding:10px}
    .drawer-tabs{padding:0 12px}.drawer-tab-panel{padding:10px}.drawer-section{margin-bottom:10px}
    .detail-list>div{grid-template-columns:82px 1fr}
    .compose-mini{grid-template-columns:28px 1fr}.compose-mini-actions{grid-column:2}.compose-mini-right{width:100%;justify-content:flex-end}
    .stats-report-layout{display:block}
    .stats-report-side{display:flex;flex-direction:column;margin-top:14px}
    .incident-report-header{display:block}
    .report-live{margin-top:10px}
    .report-metric{grid-template-columns:1fr auto;min-height:68px}
    .report-metric-value strong{font-size:17px}
}

/* ==========================================================================
   Elevation & depth — subtle layered shadows + bevel highlights
   ========================================================================== */
:root{
    /* bevel: light top edge + darker bottom edge (inset) */
    --bevel: inset 0 1px 0 rgb(255 255 255 / .85), inset 0 -1px 0 rgb(15 23 42 / .035);
    --bevel-dark: inset 0 1px 0 rgb(255 255 255 / .14);
    --shadow-xs: 0 1px 2px rgb(15 23 42 / .05);
    --shadow-card: 0 1px 2px rgb(15 23 42 / .05), 0 2px 6px rgb(15 23 42 / .05);
    --shadow-raised: 0 2px 4px rgb(15 23 42 / .06), 0 10px 22px rgb(15 23 42 / .10);
    --shadow-overlay: 0 4px 10px rgb(15 23 42 / .08), 0 18px 44px rgb(15 23 42 / .20);
}

/* Panels & cards: gently lifted off the page */
.table-card,.kpi-card,.stats-panel,.detail-panel,.drawer-section,.system-details,.login-card{
    box-shadow:var(--bevel),var(--shadow-card);
    border-color:#dce1e9;
}
.stats-panel--alert,.kpi-card--warn{box-shadow:var(--shadow-card)}
.stats-report-side .stats-panel{box-shadow:0 5px 12px rgb(30 42 64 / .09)}

/* Kanban: recessed columns, raised cards */
.kanban-col{box-shadow:inset 0 1px 3px rgb(15 23 42 / .04);border-color:#e3e8ef}
.card{padding:12px;border-color:#e0e6ee;border-left-width:1px;background:#fff;box-shadow:inset 0 1px 0 rgb(255 255 255 / .9),0 1px 2px rgb(31 41 55 / .06),0 3px 7px rgb(31 41 55 / .045);transition:border-color var(--t),box-shadow var(--t),transform var(--t),background-color var(--t)}
.card:hover,.card:focus-visible{border-color:#cbd5e1;background:#fff;box-shadow:inset 0 1px 0 rgb(255 255 255 / .9),0 2px 4px rgb(31 41 55 / .07),0 6px 8px rgb(31 41 55 / .08);transform:translateY(-2px)}
.card:active{transform:translateY(-1px) scale(.997)}
.card-header{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;min-width:0}
.card .card-customer{min-width:0;padding-right:0;margin-bottom:0;font-size:12px;font-weight:650;line-height:1.35;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.card .card-menu{position:relative;top:auto;right:auto;flex:0 0 24px;margin-top:-4px;margin-right:-4px}
.card .card-menu .row-menu-btn{color:#98a2b3;opacity:.55;transition:opacity var(--t),background var(--t),color var(--t)}
.card:hover .card-menu .row-menu-btn,.card:focus-within .card-menu .row-menu-btn,.card-menu[open] .row-menu-btn{opacity:1}
.card .card-title{min-height:31px;margin:4px 0 9px;font-size:11px;line-height:1.45;color:#596579}
.card-cat-row{margin-bottom:0}
.card-cat--colored{max-width:100%;padding:3px 7px;border-radius:999px;background:color-mix(in srgb,var(--category-color,#667085) 10%,#fff);color:color-mix(in srgb,var(--category-color,#667085) 74%,#172033);font-size:9.5px;font-weight:650;line-height:1.35;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.card-cat-dot{width:6px;height:6px;border-radius:50%;background:var(--category-color,#98a2b3);flex:0 0 6px}
.card-bottom{min-height:31px;margin-top:10px;padding-top:8px;border-top:1px solid #edf0f4}
.card-avatar{width:21px;height:21px;background:#e9eef5;color:#3e526d;font-size:9px}
.card-assignee{font-size:10px;font-weight:550;color:#536073}
.card-time{display:inline-flex;align-items:center;gap:4px;color:#778397;font-size:9.5px}
.card-time svg{opacity:.7}
.card-flag{margin:0 0 7px;padding:2px 7px;border-radius:999px;font-size:9px}
.card--overdue{border-color:#efc5c1;background:#fffafa}
.card--warning{border-color:#ecd19f;background:#fffdf8}
.card.dragging{opacity:.55;transform:rotate(1.5deg) scale(1.02);box-shadow:var(--shadow-raised)}

/* Header separates from content */
.page-header{position:relative;z-index:5;box-shadow:0 1px 3px rgb(15 23 42 / .04)}
.status-tabs{position:relative;z-index:4;box-shadow:0 1px 2px rgb(15 23 42 / .03)}
.sidebar{box-shadow:2px 0 6px rgb(15 23 42 / .03)}

/* Buttons: beveled, pressable */
.btn-primary,.btn-login{box-shadow:var(--bevel-dark),0 1px 2px rgb(15 23 42 / .18)}
.btn-primary:hover:not(:disabled),.btn-login:hover{box-shadow:var(--bevel-dark),0 2px 5px rgb(15 23 42 / .22)}
.btn-primary:active:not(:disabled),.btn-login:active{transform:translateY(1px);box-shadow:inset 0 1px 2px rgb(0 0 0 / .18)}
.btn-secondary{box-shadow:var(--bevel),var(--shadow-xs)}
.btn-secondary:hover{box-shadow:var(--bevel),0 2px 4px rgb(15 23 42 / .08)}
.btn-secondary:active{transform:translateY(1px);box-shadow:inset 0 1px 2px rgb(15 23 42 / .07)}

/* Small interactive surfaces */
.filter-chip{box-shadow:var(--bevel),0 1px 1px rgb(15 23 42 / .04)}
.filter-chip.active{box-shadow:inset 0 1px 2px rgb(23 78 166 / .10)}
.att-item{box-shadow:var(--bevel),var(--shadow-xs)}
.att-item:hover{box-shadow:var(--bevel),0 2px 5px rgb(15 23 42 / .08)}
.kanban-count{box-shadow:0 1px 1px rgb(15 23 42 / .05)}

/* Floating layers */
.row-menu-panel{box-shadow:var(--bevel),0 4px 8px rgb(15 23 42 / .08),0 12px 28px rgb(15 23 42 / .14)}
.toast{box-shadow:var(--bevel-dark),0 4px 10px rgb(15 23 42 / .18),0 14px 32px rgb(15 23 42 / .22)}

@media(prefers-reduced-motion:reduce){.card:hover,.btn-primary:active,.btn-secondary:active,.btn-login:active{transform:none}}

/* ==========================================================================
   Practice workspace polish
   ========================================================================== */
.drawer{background:#f6f8fb}
.drawer-header{padding:15px 18px 13px;background:#fff}
.drawer-title{max-width:52ch;font-size:16px;line-height:1.32;font-weight:700;text-wrap:pretty}
.drawer-reference{display:inline-flex;align-items:center;margin-top:5px;color:#718096;font-size:10.5px;font-weight:550}
.drawer-actions{padding-top:1px}
.drawer-tabs{gap:8px;padding:0 12px;background:#fff}
.drawer-tab{min-height:43px;padding:11px 10px 10px;font-size:11px}
.drawer-tab-count{display:inline-flex;align-items:center;justify-content:center;min-width:17px;height:17px;margin-left:3px;padding:0 5px;border-radius:999px;background:#eef1f5;color:#667085;font-size:9px;font-variant-numeric:tabular-nums}
.drawer-tab-count:empty{display:none}
.drawer-tab.active .drawer-tab-count{background:#e5eeff;color:#1f5db8}
.drawer-body{background:#f6f8fb}
.drawer-tab-panel{min-height:0;padding:16px 18px 24px}

/* Details */
.drawer-overview{grid-template-columns:minmax(0,1.12fr) minmax(0,.88fr);gap:14px;align-items:start}
.drawer-overview-aside{display:flex;flex-direction:column;gap:12px;min-width:0}
.detail-panel{border:0;border-radius:8px;box-shadow:0 1px 2px rgb(15 23 42 / .06),0 4px 8px rgb(15 23 42 / .06)}
.detail-panel-title{padding:12px 14px;border-bottom:1px solid #edf0f4;font-size:11.5px}
.detail-list{padding:0 14px}
.detail-list>div{grid-template-columns:86px minmax(0,1fr);min-height:44px;gap:10px}
.detail-list dt{font-size:10.5px;color:#718096}
.detail-list dd{font-size:11.5px;color:#465368}
.detail-category,.detail-state,.detail-priority{display:inline-flex;align-items:center;gap:6px;max-width:100%;padding:3px 7px;border-radius:999px;font-size:10px;font-weight:650}
.detail-category{background:color-mix(in srgb,var(--category-color,#667085) 10%,#fff);color:color-mix(in srgb,var(--category-color,#667085) 72%,#172033)}
.detail-category i{background:var(--category-color,#667085)}
.detail-state{background:#edf4ff;color:#2463c6}
.detail-priority{background:#f1f3f6;color:#536073}
.detail-priority[data-level="high"]{background:#fff3e6;color:#a45212}
.detail-priority[data-level="urgent"]{background:#fff0ef;color:#c9362c}
.detail-priority[data-level="low"]{background:#eef8f3;color:#18764a}
.detail-avatar{width:27px;height:27px;background:#354e6c;font-size:10px}
.description-panel{min-height:0}
.description-panel p{padding:14px;font-size:11.5px;line-height:1.65;color:#465368}
.contact-panel{display:flex;align-items:center;gap:11px;padding:12px 14px;overflow:visible}
.contact-panel-icon{display:grid;place-items:center;width:34px;height:34px;flex:0 0 34px;border-radius:7px;background:#edf3fb;color:#345c8a}
.contact-panel-copy{display:flex;flex-direction:column;min-width:0;gap:3px}
.contact-panel-copy span{font-size:9.5px;color:#778397}
.contact-panel-copy strong{font-size:10.5px;font-weight:600;color:#344257;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

/* Conversation */
.conversation-section,.drawer-reply,.activity-section,.attachments-panel{margin:0;border:0;background:transparent;box-shadow:none}
.conversation-section{overflow:visible}
.drawer-section-heading{padding:0 2px 12px;border:0}
.drawer-section-title{font-size:12px}
.drawer-section-subtitle{margin-top:3px;color:#7b8798;font-size:9.5px;font-weight:450}
.conversation-section .btn-secondary{min-height:30px;background:#fff}
.email-card{margin:0 0 10px;border:0;border-radius:8px;background:#fff;overflow:hidden;box-shadow:0 1px 2px rgb(15 23 42 / .06),0 4px 8px rgb(15 23 42 / .055)}
.email-card:last-child{margin-bottom:0}
.email-card-header{padding:13px 14px 8px;background:#fff;font-size:10.5px}
.email-card.email-sent .email-card-header{background:#f7faff}
.email-avatar{width:30px;height:30px;background:#48627f;font-size:10px}
.email-sender{font-size:10.5px}
.email-date{margin-top:3px;font-size:9.5px}
.email-card-body{padding:0 16px 14px 54px;font-size:11.5px;line-height:1.65;color:#465368}
.email-card .att-list{margin:0;padding:0 14px 14px 54px}
.drawer-reply{margin-top:14px;overflow:visible}
.compose-mini{grid-template-columns:34px minmax(0,1fr);gap:9px}
.compose-avatar{width:34px;height:34px;font-size:10px}
.compose-mini-main{border:0;border-radius:8px;box-shadow:0 1px 2px rgb(15 23 42 / .07),0 4px 8px rgb(15 23 42 / .06)}
.compose-mini-to{padding:8px 11px;border-bottom:1px solid #edf0f4;font-size:10px;color:#465368}
.compose-mini-body{min-height:72px;max-height:180px;padding:11px;font-size:11.5px;line-height:1.55}
.compose-mini-actions{grid-column:2;display:flex;align-items:center;justify-content:flex-start;flex-wrap:wrap;padding-top:7px;gap:3px}
.compose-mini-actions>.btn-secondary,.compose-mini-actions>.btn-text{display:inline-flex;min-height:28px;padding:4px 7px;font-size:9.5px}
.compose-mini-actions>.btn-secondary{background:#eef3fb;border:0;color:#274f7e;box-shadow:none}
.compose-mini-right{margin-left:auto}
.drawer-reply #uploadQueue{grid-column:2}

/* Attachments */
.attachments-heading,.activity-heading{padding:0 2px 13px}
.att-gallery{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:9px;margin:0;padding:0}
.att-item{min-width:0;min-height:58px;max-width:none;padding:9px 10px;border:0;border-radius:8px;background:#fff;box-shadow:0 1px 2px rgb(15 23 42 / .06),0 4px 8px rgb(15 23 42 / .05)}
.att-item:hover{background:#fff;box-shadow:0 2px 4px rgb(15 23 42 / .07),0 6px 8px rgb(15 23 42 / .07);transform:translateY(-1px)}
.att-file-icon{width:36px;height:36px;flex:0 0 36px;border-radius:7px;font-size:8px}
.att-file-copy{display:flex;flex:1;flex-direction:column;min-width:0;gap:3px}
.att-name{font-size:10.5px;font-weight:650}
.att-size{margin:0;font-size:9.5px}
.att-action{display:grid;place-items:center;width:28px;height:28px;flex:0 0 28px;border-radius:6px;color:#64748b}
.att-item:hover .att-action{background:#f1f4f8;color:#274f7e}
.att-source{padding:3px 6px;border-radius:999px;background:#f1f3f6;color:#667085;font-size:8.5px;font-weight:600}
.attachments-panel .att-thumb{width:96px;height:76px;border:0;border-radius:8px;box-shadow:0 1px 2px rgb(15 23 42 / .07),0 4px 8px rgb(15 23 42 / .06)}

/* Activity */
.timeline{display:flex;flex-direction:column;gap:8px;padding:0}
.audit-event{display:grid;grid-template-columns:30px minmax(0,1fr) auto;align-items:center;gap:10px;min-height:58px;padding:10px 12px;border:0;border-radius:8px;background:#fff;box-shadow:0 1px 2px rgb(15 23 42 / .06),0 4px 8px rgb(15 23 42 / .05)}
.audit-marker{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:#edf6f1;color:#21865a}
.audit-copy{display:flex;flex-direction:column;gap:3px;min-width:0}
.audit-type{font-size:10.5px;font-weight:650;color:#27364a}
.audit-actor{font-size:9.5px;color:#7b8798}
.audit-time{margin:0;font-size:9.5px;color:#718096;white-space:nowrap}

#drawerEmails>div[style]:only-child,#drawerAttachments>div[style]:only-child,.timeline>div[style]:only-child{padding:18px;border-radius:8px;background:#fff;box-shadow:0 1px 2px rgb(15 23 42 / .06);text-align:center}

@media(max-width:620px){
    .drawer-header{padding:13px 14px 11px}
    .drawer-heading{gap:10px}
    .drawer-title{font-size:14px}
    .drawer-actions{gap:2px}
    .drawer-status{padding:4px 7px;font-size:9.5px}
    .drawer-tabs{gap:0;padding:0 5px;overflow-x:auto}
    .drawer-tab{flex:0 0 auto;padding-inline:9px}
    .drawer-tab-panel{padding:12px}
    .drawer-overview{grid-template-columns:1fr}
    .email-card-body{padding-left:14px}
    .email-card .att-list{padding-left:14px}
    .compose-mini{grid-template-columns:30px minmax(0,1fr)}
    .compose-avatar{width:30px;height:30px}
    .compose-mini-actions{grid-column:2}
    .att-gallery{grid-template-columns:1fr}
    .audit-event{grid-template-columns:30px minmax(0,1fr)}
    .audit-time{grid-column:2}
}

/* ==========================================================================
   Shared page command bars
   ========================================================================== */
.workspace-page-header{min-height:68px;align-items:center;flex-wrap:nowrap;padding:11px 16px;background:#fff}
.workspace-page-header .page-header-left{flex:0 0 auto;min-width:210px}
.workspace-page-header .page-title{font-size:19px;font-weight:700}
.page-summary{display:flex;align-items:center;gap:0;margin-top:5px;color:#748094;font-size:9.5px;white-space:nowrap}
.page-summary span{display:inline-flex;align-items:center;min-width:0}
.page-summary span+span::before{width:3px;height:3px;margin:0 8px;border-radius:50%;background:#c5ccd6;content:"";flex:0 0 3px}
.page-summary strong{margin:0 3px;color:#465368;font-weight:700}
.page-summary span:first-child strong{margin-left:0}
.page-summary .page-summary-alert,.page-summary .page-summary-alert strong{color:#a55a15}
.page-summary .page-summary-active,.page-summary .page-summary-active strong{color:#245b9f}
.workspace-page-header .page-header-right{display:flex;flex:1;align-items:center;justify-content:flex-end;gap:7px;min-width:0;flex-wrap:nowrap}
.page-command-surface{display:flex;flex:1;align-items:stretch;max-width:690px;min-width:420px;height:38px;overflow:hidden;border:1px solid #d8dee7;border-radius:8px;background:#f8fafc;transition:border-color var(--t),background var(--t),box-shadow var(--t)}
.page-command-surface:hover{border-color:#c7d0dc;background:#fff}
.page-command-surface:focus-within{border-color:#91aee0;background:#fff;box-shadow:0 0 0 3px rgb(47 111 237 / .08)}
.command-search{flex:1;max-width:none;min-width:190px}
.command-search svg{left:11px;color:#768397}
.command-search .search-input{width:100%;height:36px;padding:7px 12px 7px 34px;border:0;border-radius:0;background:transparent;font-size:10.5px}
.command-search .search-input:hover,.command-search .search-input:focus{border:0;background:transparent;box-shadow:none}
.command-filter-group{display:flex;align-items:stretch;gap:0}
.filter-control{position:relative;display:inline-flex;align-items:center;min-width:0;border-left:1px solid #e0e5ec;color:#7a8698;transition:background var(--t),color var(--t)}
.filter-control:hover{background:#f3f6f9;color:#344257}
.filter-control>svg{position:absolute;left:10px;z-index:1;pointer-events:none}
.filter-control .filter-select{width:145px;height:36px;max-width:none;padding:7px 27px 7px 32px;border:0;border-radius:0;background-color:transparent;color:#526074;font-size:10.5px;font-weight:600}
.filter-control .filter-select:hover{border:0;color:#27364a}
.filter-control .filter-select:focus{outline:none;border:0;box-shadow:none}
.filter-control:has(.filter-select.active){background:#edf4ff;color:#285fa7}
.filter-control .filter-select.active{border:0;background:transparent;color:#245b9f}
.workspace-header-action{min-height:38px;white-space:nowrap}
.new-practice-button{min-height:38px;padding:7px 14px;white-space:nowrap;box-shadow:inset 0 1px 0 rgb(255 255 255 / .14),0 1px 2px rgb(15 23 42 / .16)}

.archive-command-surface{max-width:520px;min-width:390px}
.archive-command-surface .filter-control .filter-select{width:178px}
.operator-command-surface{flex:0 1 320px;max-width:320px;min-width:250px}
.stats-period-surface{flex:0 1 auto;max-width:none;min-width:0;padding:3px;background:#f2f5f9}
.stats-period-surface .filter-chip{display:inline-flex;align-items:center;justify-content:center;min-height:30px;padding:5px 10px;border:0;border-radius:6px;background:transparent;box-shadow:none;color:#687487;font-size:10px;white-space:nowrap}
.stats-period-surface .filter-chip:hover{border:0;background:#fff;color:#27364a;box-shadow:none}
.stats-period-surface .filter-chip.active{border:0;background:#fff;color:#174f9b;box-shadow:0 1px 2px rgb(15 23 42 / .08);font-weight:650}

.status-tabs{min-height:45px;align-items:stretch;gap:22px;padding:0 18px;background:#fff;overflow-x:auto;scrollbar-width:none;box-shadow:0 1px 2px rgb(15 23 42 / .035);flex-wrap:nowrap}
.status-tabs::-webkit-scrollbar{display:none}
.status-tabs .filter-chip{position:relative;display:inline-flex;align-items:center;gap:6px;min-height:44px;padding:0 1px;border:0;border-radius:0;background:transparent;color:#687487;font-size:10.5px;font-weight:550;white-space:nowrap;box-shadow:none}
.status-tabs .filter-chip::after{content:"";position:absolute;right:0;bottom:0;left:0;height:2px;background:transparent;transform:scaleX(.4);transition:background var(--t),transform var(--t)}
.status-tabs .filter-chip:hover{background:transparent;color:#27364a}
.status-tabs .filter-chip.active{border:0;background:transparent;color:#174f9b;box-shadow:none}
.status-tabs .filter-chip.active::after{background:#2f6fed;transform:scaleX(1)}
.status-tab-dot{width:6px;height:6px;flex:0 0 6px;border-radius:50%;background:var(--status-color,#98a2b3)}
.status-tabs .tab-count{min-width:18px;height:18px;margin-left:1px;padding:0 5px;border-radius:5px;background:#f0f2f5;color:#657184;font-size:9.5px;font-weight:650}
.status-tabs .filter-chip.active .tab-count{background:#e6efff;color:#1854ad}

@media(max-width:960px) and (min-width:769px){
    .workspace-page-header{align-items:flex-start;flex-wrap:wrap}
    .workspace-page-header .page-header-left{min-width:0}
    .workspace-page-header .page-header-right{width:100%;flex-basis:100%}
    .page-command-surface{max-width:none}
    .operator-command-surface{flex:1}
}

@media(max-width:768px){
    .workspace-page-header{display:block;padding:12px}
    .workspace-page-header .page-header-left{min-width:0}
    .workspace-page-header .page-header-right{display:grid;grid-template-columns:1fr 1fr;margin-top:12px;gap:7px}
    .page-command-surface{grid-column:1/-1;max-width:none;min-width:0;width:100%}
    .workspace-header-action{grid-column:1/-1;width:100%}
    .new-practice-button{grid-column:1/-1;width:100%}
    .status-tabs{gap:18px;padding:0 12px}
}

@media(max-width:540px){
    .page-summary{white-space:normal;flex-wrap:wrap;row-gap:3px}
    .practice-page-header .page-command-surface{display:grid;grid-template-columns:1fr 1fr;height:auto}
    .practice-page-header .command-search{grid-column:1/-1;width:100%;border-bottom:1px solid #e0e5ec}
    .practice-page-header .command-filter-group{grid-column:1/-1;width:100%}
    .practice-page-header .filter-control{flex:1}
    .practice-page-header .filter-control:first-child{border-left:0}
    .practice-page-header .filter-control .filter-select{width:100%}
    .archive-command-surface{display:grid;grid-template-columns:1fr;height:auto}
    .archive-command-surface .command-search{width:100%;border-bottom:1px solid #e0e5ec}
    .archive-command-surface .filter-control{border-left:0}
    .archive-command-surface .filter-control .filter-select{width:100%}
    .stats-period-surface{display:flex;overflow-x:auto;scrollbar-width:none}
    .stats-period-surface::-webkit-scrollbar{display:none}
}

/* ===== Attività / Audit (observability UI) ===== */
.status-dot--err .dot{background:var(--red)}
.status-dot--err{color:var(--red)}

.activity-list{display:flex;flex-direction:column;gap:18px;max-width:760px}
.activity-day-title{font-size:var(--fs-sm);font-weight:600;color:var(--ink-2);margin:0 0 6px 2px}
.activity-row{display:flex;align-items:center;gap:12px;padding:9px 14px;border-bottom:1px solid var(--border);font-size:var(--fs-md)}
.activity-row:last-child{border-bottom:none}
.activity-time{font-variant-numeric:tabular-nums;color:var(--ink-3);font-size:var(--fs-sm);flex:0 0 42px}
.activity-label{color:var(--ink);font-weight:500}
.activity-resource{color:var(--ink-3);font-size:var(--fs-sm)}

.audit-filters{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin-bottom:12px}
.audit-table td{vertical-align:top}
.audit-ts{white-space:nowrap;font-variant-numeric:tabular-nums}
.audit-raw-action{font-size:var(--fs-xs);color:var(--ink-3);font-family:ui-monospace,SFMono-Regular,Menlo,monospace;margin-top:1px}
.severity-badge--warn{color:var(--amber);border-color:var(--amber);background:var(--amber-bg)}
.severity-badge--alert{color:var(--red);border-color:var(--red);background:var(--red-bg)}

.audit-detail summary{cursor:pointer;color:var(--ink-2);font-size:var(--fs-sm);font-weight:500;user-select:none}
.audit-detail summary:hover{color:var(--ink)}
.audit-detail[open] summary{color:var(--ink)}
.audit-detail-body{margin-top:6px;padding:8px 10px;background:var(--bg);border:1px solid var(--border);border-radius:6px;max-width:420px}
.audit-detail-body pre{font-size:var(--fs-xs);font-family:ui-monospace,SFMono-Regular,Menlo,monospace;white-space:pre-wrap;word-break:break-word;color:var(--ink-2);margin:0 0 6px;max-height:220px;overflow:auto}
.audit-detail-body dl{margin:0;display:flex;flex-direction:column;gap:2px}
.audit-detail-body dl div{display:flex;gap:6px;font-size:var(--fs-xs)}
.audit-detail-body dt{color:var(--ink-3);font-weight:600;flex-shrink:0}
.audit-detail-body dd{margin:0;color:var(--ink-2);font-family:ui-monospace,SFMono-Regular,Menlo,monospace;word-break:break-all}
.audit-error-message{font-size:var(--fs-sm);color:var(--ink);margin:0 0 6px}

.system-status-panel{margin-top:14px}
.system-status-grid{display:flex;flex-direction:column;gap:7px}
.system-status-row{display:flex;align-items:center;gap:14px;flex-wrap:wrap}
.system-status-meta{font-size:var(--fs-sm);color:var(--ink-3)}